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Ingenious

And diabolical.

When checking in online at Northwest Airlines' website, I got prompted to
volunteer if I had flexible travel plans. This is a very nice innovation,
stopping us from having to make the offer there in the terminal, taking up
the gate agent's time. Neat. Then, when I clicked through to "volunteer",
I got the next question: "How much would you be willing to accept in order
to volunteer? Lower bids will be accepted first."

Well played, Northwest. Well played...

Comments

chenoameg
Jul. 27th, 2008 04:34 pm (UTC)
Very clever.

Welcome home?
crs
Jul. 27th, 2008 05:08 pm (UTC)
Tonight at 10:30.
chenoameg
Jul. 27th, 2008 06:52 pm (UTC)
Call my cell if you'd like a pickup.

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highway
crs
just a guy made of dots and lines
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