It didn't work. I don't get it. You'd think that if they had people in Raleigh doing all the firewall work for the entire country's servers, they could have some real experts there, people who know that active mode FTP needs packets rewritten, so the server knows the right place to contact.
With this company's big support for Linux, you'd think they could put together a $300 PC running Linux to act as their firewall... I imagine they've got some really nice Cisco box, though, and it's more a question of knowing how to configure it or something. Who knows?
Whatever. I imagine a Belkin firewall for $70 at Best Buy would do this right. So it makes me grumpy.