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imagine my surprise...

...when the obvious phishing attempt from Wizards.com to "reactivate my forum account" since it had been idle for a year was *actually* from them, and the "custhelp.com" link forwarded to the actual site, which picked up my cookie from my having logged in elsewhere and didn't even ask me for my password!

Who would have thought that custhelp.com could possibly be real? :)

Comments

( 3 comments — Leave a comment )
geekosaur
Jul. 21st, 2009 11:22 pm (UTC)
It's an outsourced-help service. If you read the boilerplate text on various products you'll see that a bunch of companies have outsourced to them.
dcltdw
Jul. 21st, 2009 11:51 pm (UTC)
I'm reminded of one of the watchmaker? machines that had the motd (that you instantly saw after logging in):

        *slurp*  Thank you!


:)
tirianmal
Jul. 22nd, 2009 01:55 am (UTC)
It was a break down ... that message was meant for actual old and unused accounts, not us.
( 3 comments — Leave a comment )